FAQ

Ordering

What type of payment do you accept?

For the time being we only accept PayPal as it is the most efficient way of processing our transactions.

What types of offers do you have available?

All shipping fees are included in our pricing and we also offer a 10% discount for orders worth $50 and up.

What do I do if I'm having trouble with payment?

Please feel free to email us at [email protected]. We kindly ask that you are specific with your query, to ensure no miscommunication so that we are able to assist you to the best of our abilities.

Shipping

What are your shipping costs?

All shipping fees are included in our retail price.

How long will it take to receive my product/s?

iPhone Cases

Country                                                                     Shipping Time

United States                                                            4-7 Business Days

United Kingdom                                                        2-4 Business Days

Canada                                                                      5-8 Business Days

Australia                                                                    3-6 Business Days

Worldwide                                                                  7-14 Business Days

Impact iPhone Cases

Country                                                                    Shipping Time

United States                                                           5-11 Business Days

United Kingdom                                                       10-13 Business Days

Canada                                                                     15-18 Business Days

Europe                                                                      4-19 Business Days

*Impact iPhone Cases are only available in the areas listed above.

*Please be advised, these are estimates and are subject to change depending on availability of a product, custom regulations in certain countries, location of our warehouses, etc.

What countries do you not ship to?

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea 

Customs

Do I have to pay custom fees?

Orders outside the US may incur custom fees depending on the destination. All custom fees are to be paid by the customer to the appropriate customs agency.